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FAQ – The Smooth Shop

How do I return an Item?

Use the site navigation under "Contact" and select "Returns"

What do I do if I received a damaged or incorrect item?

Use the site navigation under "Contact" and select "Returns" and put the correct reasoning for the exchange/return

How long does it take for an item to ship?

The Smooth Shop has multiple distribution centers and almost all domestic orders are processed the same or next day. In the worst case scenario, processing can take up to 7 business days.

How fast is the shipping?

All orders are sent using either 2 or 3 day shipping

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